pk947 Privacy Policy —
How We Handle Your Data

This Privacy Policy ("Policy") is published by pk947 ("pk947", "we", "us", "our") and applies to all personal data collected from individuals ("you", "your", "User") who access, register with, or otherwise use the pk947 online gaming Platform located at pk947.pro and any associated mobile interfaces (collectively, the "Platform").

pk947 is committed to protecting the privacy of all players, including those accessing the Platform from Karachi, Lahore, Islamabad, Faisalabad, and other cities across Pakistan. We recognise that when you entrust us with your personal information — whether to create a pk947 account, make a deposit via JazzCash or EasyPaisa, or complete KYC verification — you are placing genuine trust in us to handle that data responsibly.

This Policy should be read alongside the pk947 Terms & Conditions, which govern the overall agreement between you and pk947, and the pk947 Responsible Gaming Policy.

For the purposes of applicable data protection legislation, pk947 acts as the data controller in respect of personal data collected through the Platform. As data controller, pk947 determines the purposes for which and the manner in which your personal data is processed.

pk947 operates under an international gaming licence and is subject to data protection obligations imposed both by that licensing framework and by internationally recognised data protection principles. Where pk947 engages third-party processors to handle personal data on its behalf — such as payment processors, KYC verification providers, and game software suppliers — those processors are bound by written data processing agreements that require them to maintain appropriate security and confidentiality standards.

pk947 collects the following categories of personal data from users of the Platform:

• Full legal name as it appears on your government-issued identity document.
• Date of birth (for mandatory age verification — all pk947 users must be 21 or older).
• Residential address.
• Email address (used as primary account identifier and for transactional communications).
• Mobile phone number (used for two-factor authentication and account verification).
• National identity document details where required for KYC verification.

• JazzCash or EasyPaisa wallet identifiers associated with deposit and withdrawal transactions.
• HBL, UBL, or Meezan Bank account details where bank transfer is used as a payment method.
• Visa or Mastercard details (card number, expiry date, billing address) where card payments are used.
• USDT wallet address where cryptocurrency deposits or withdrawals are processed.
• Transaction history including deposit amounts, withdrawal requests, and any associated fees.

• Betting history including markets wagered on, stake amounts in PKR, odds accepted, and outcomes.
• Casino game play data including titles played, session duration, wagering activity, and winnings or losses.
• Bonus and promotional offer usage, including whether wagering requirements have been met.
• Responsible gaming tool usage, including deposit limit settings and self-exclusion activations.

• IP address and approximate geolocation derived from IP.
• Device type, operating system, browser type and version.
• Session timestamps and duration of Platform access.
• Cookies and similar tracking technologies as described in Section 8.

• Records of live chat conversations with the pk947 support team.
• Email correspondence between you and pk947.
• Responses to any surveys or feedback requests from pk947.

pk947 collects personal data through the following channels:

• Direct collection: When you complete the pk947 registration form, submit KYC documentation, make a deposit or withdrawal request, contact support, or respond to a survey.
• Automated collection: When you interact with the Platform, pk947's servers automatically collect technical data including your IP address, device identifiers, and session activity logs.
• Payment providers: When you make a deposit or withdrawal, pk947 receives transaction confirmation data from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or other supported payment processors.
• KYC providers: Where identity verification is processed through a third-party KYC service, that provider returns verification outcome data and relevant identity confirmation details to pk947.
• Cookies and analytics: Through cookies and similar technologies as described in Section 8 of this Policy.

pk947 processes your personal data on one or more of the following legal bases depending on the specific processing activity:

Where pk947 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing that occurred before your withdrawal.

pk947 uses the personal data collected from you for the following purposes:

• To create, manage, verify, and maintain your pk947 account, including processing your pk947 Login credentials securely.
• To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported payment methods.
• To verify your identity and age as required under pk947's international gaming licence (all users must be 21+).
• To detect and prevent fraud, money laundering, collusion, and other prohibited activities on the Platform.
• To monitor gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behaviour.
• To provide customer support through live chat and email channels.
• To send transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.
• To send promotional communications about pk947 bonuses, PSL season offers, and other marketing content — where you have consented to receive such communications.
• To analyse Platform usage and improve the pk947 experience for players in Pakistan and globally.
• To comply with applicable legal and regulatory obligations imposed under pk947's gaming licence.

pk947 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own marketing or commercial exploitation. Personal data may be shared in the following limited and controlled circumstances:

pk947 engages trusted third-party service providers who process personal data on our behalf under written data processing agreements. These include:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, and USDT processing partners — who receive transaction data necessary to execute deposits and withdrawals.
• KYC and identity verification providers: Who receive identity documents and return verification outcomes.
• Game software providers: Who receive necessary session data to facilitate gameplay and resolve disputes.
• Customer support platform providers: Who host the live chat infrastructure used by pk947 support teams.
• Analytics providers: Who help pk947 understand Platform usage patterns through aggregated and pseudonymised data.

pk947 may be required to disclose personal data to regulatory authorities, gaming commissions, law enforcement agencies, or courts of competent jurisdiction where required by applicable law, under the terms of pk947's international gaming licence, or in response to a valid legal process. pk947 will notify affected users of any such disclosure request to the extent permitted by law.

In the event that pk947 undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, personal data held by pk947 may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

pk947 uses cookies and similar tracking technologies on the Platform to enhance user experience, maintain session continuity, prevent fraud, and analyse Platform performance. The following categories of cookies are used:

You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will affect the core functionality of the pk947 Platform, including your ability to log in and conduct transactions. Disabling analytics and marketing cookies will not affect your ability to use the core gaming and betting features of pk947.

pk947 retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations. The following general retention periods apply:

• Account data and KYC documentation: Retained for a minimum of five years following account closure, as required under pk947's international gaming licence anti-money-laundering obligations.
• Transaction records (deposits, withdrawals, wagers in PKR): Retained for a minimum of five years following the date of the transaction.
• Customer support communications: Retained for three years from the date of the last interaction, unless a longer retention period is required in connection with an open dispute or complaint.
• Marketing consent records: Retained for as long as you maintain your pk947 account and for three years following account closure.
• Technical and device data: Retained for 13 months from the date of collection in aggregated or pseudonymised form for analytics purposes.

Following the expiry of the applicable retention period, pk947 will securely delete or irreversibly anonymise the relevant personal data. Where deletion is not immediately practicable due to technical constraints, the data will be isolated from active processing until deletion is completed.

pk947 implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pk947 Platform.
• Encryption at rest for sensitive data including identity documents, financial information, and authentication credentials.
• Role-based access controls ensuring that pk947 employees can only access personal data that is necessary for their specific job functions.
• Regular penetration testing and vulnerability assessments conducted by independent third-party security specialists.
• Multi-factor authentication requirements for all internal pk947 systems that contain personal data.
• Incident response procedures enabling pk947 to detect, contain, and notify users of data security incidents within required regulatory timeframes.

As a data subject whose personal information is processed by pk947, you have the following rights in relation to your personal data. These rights may be subject to certain limitations and conditions under applicable law:

To exercise any of the above rights, please contact pk947 through live chat inside your account dashboard or by emailing [email protected]. pk947 will acknowledge data rights requests within 72 hours and will respond substantively within 30 days. Where a request is complex or numerous, pk947 may extend this period by a further two months and will notify you accordingly.

The pk947 Platform is strictly intended for adults aged 21 years and above. pk947 does not knowingly collect, process, or store personal data from any individual under the age of 21. If pk947 discovers that personal data has been submitted by or on behalf of a person under 21, the relevant account will be immediately suspended, all data will be securely deleted to the extent permitted by applicable law, and any deposited funds will be returned through the original payment method.

If you are a parent or guardian and believe that your minor child has created a pk947 account or submitted personal data to the Platform, please contact pk947 immediately via live chat or by emailing [email protected] so that we can take immediate corrective action.

pk947 is an internationally licensed platform and certain personal data processing activities — including KYC verification, game software operation, and certain analytics functions — may involve the transfer of personal data to service providers located in countries outside Pakistan. Where such transfers occur, pk947 ensures that appropriate safeguards are in place to protect transferred personal data, including:

• Contractual clauses in data processing agreements with third-party processors that impose equivalent data protection obligations.
• Transfers only to service providers whose data protection standards have been assessed and approved by pk947's compliance team.
• Anonymisation or pseudonymisation of data where international transfer is necessary but full personal data transfer is not required for the processing purpose.

By using the pk947 Platform and submitting your personal data, you acknowledge that your data may be transferred and processed in countries outside Pakistan for the purposes described in this Policy.

The pk947 Platform does not contain links to external third-party websites. This Privacy Policy applies solely to personal data collected and processed by pk947 through the pk947 Platform. pk947 is not responsible for the privacy practices of any third-party payment provider interfaces that you may interact with during deposit or withdrawal transactions. We recommend reviewing the privacy policies of JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank independently to understand how those providers handle your financial data.

pk947 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data collection or a new processing purpose — pk947 will notify registered users via email to their registered address or through a prominent notice on the Platform prior to the changes taking effect.

Minor updates, such as clarifications of existing language or corrections of typographical errors, may be made without prior notice. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the pk947 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way pk947 processes your personal data, please reach out through one of the following channels:

• Live Chat: Available 24/7 from within your pk947 account dashboard — the fastest way to get a response on any privacy or data-related matter.
• Email: [email protected] — please include "Privacy Request" in your subject line so that our team can route your message to the appropriate person promptly.

pk947 will acknowledge all privacy-related enquiries within 72 hours and will endeavour to provide a full response within 30 days of receiving all necessary information from you.